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Apple Is Preparing An App to Help Devices Users Solve Technical Issues

Apple is reported to prepare a technical support app for devices users which can be used to provide troubleshooting tips for ios. This definitely will be a great update for apple customer service. Check the below post for more further information. And our website also is available to get information for app store trending searches promotion and Trending Searches ios app Ranking.

Leaked screenshots of Apple’s support app were sent to Sonny Dickson via uSwitch Tech. Dickson has several anonymous sources in China that provide him with leaked photos of Apple parts. In the past, Dickson has been a credible source because he was the first to leak photos of parts for Apple devices like the iPhone 5s, iPhone 5c and iPad mini 2. Dickson was also the first to release leaked photos of Apple’s Touch ID fingerprint sensor, according to The Monthly.

Apple’s support app will allow users to live chat with an advisor and schedule an appointment with the Genius Bar. The app will also be able to facilitate device repair if you need to send it in to Apple. And the app will contain support documentation related to battery power, setup, health and fitness and connectivity. Some of the guides included in the app includes tutorials about how to upgrade to the newest version of iOS, how to restore a device using iTunes and how to pair devices using Bluetooth.

According to uSwitch Tech, the app starts off by asking customers “basic questions [about the device in need of repair] to boil down to the problem quickly.” And uSwitch Tech’s sources said that the app will ask users to login with their Apple ID. After logging in, a list of devices connected to that Apple ID will be displayed. Then the app will pull up related troubleshooting issues that are specific to those devices.

Once the support app is released, Apple Genius Bar employees will feel less pressure because simpler problems could be resolved by customers on their own. And Apple device owners will be able to save time by resolving those issues without having to ask a Apple Genius Bar employee for help. It is a win-win scenario. 

Feel free to check and get more related information on the official site about this app. And if you want to know more about trending searches ios app store boost. Our website will be a great choice for you!